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Superannuation Administrator
1 month ago
We are seeking a highly skilled Superannuation Administrator to join our Client and Member Services team based in Wollongong. As a key member of our team, you will be responsible for maintaining member/employer/adviser account details and processing a range of superannuation administration functions.
Key Responsibilities- Maintain accurate and up-to-date records of member/employer/adviser account details.
- Process transactions across multiple functions, either manually or electronically.
- Investigate and resolve exceptions in a timely manner.
- Communicate effectively with internal and external stakeholders to verify/confirm data and follow-up information.
- Cooperate and communicate across teams to improve outcomes for internal/external stakeholders.
- Prepare written correspondence that is well-structured and easy to follow.
- RG146 qualified or aptitude and willingness to complete certification.
- Experience working in administration.
- Knowledge and understanding of the superannuation industry.
- Sound problem-solving skills and initiative.
- Ability to manage own workload within a high-volume environment.
- Excellent communication and customer service skills.
- High attention to detail.
Mercer is a global company and world leader in Financial Services, dedicated to building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. We offer a range of health, wealth, and lifestyle benefits, including gym membership, discounted insurances, and community volunteer leave.
We are committed to creating a diverse, inclusive, and flexible work environment, and we aim to attract and retain the best people. If you are a motivated and detail-oriented individual with a passion for the superannuation industry, we encourage you to apply for this exciting opportunity.
