Superannuation Administration Specialist
3 weeks ago
About the Role
We are seeking a Superannuation Administrator to join our Client and Member Services team based in Wollongong.
Key Responsibilities
- Maintain member/employer/adviser account details and process various superannuation administration functions.
- Ensure accurate and timely information is provided to members/employers/advisers.
- Process transactions across multiple functions, either manually, electronically or SuperStream.
- Conduct thorough investigations to resolve exceptions and escalate issues as necessary.
- Initiate and act as a point of contact with internal and external stakeholders.
- Maintain records and ensure accurate, timely and safe storage of information.
About You
- RG146 qualified or aptitude and willingness to complete certification.
- Experience working in administration and knowledge of the superannuation industry.
- Sound problem-solving skills and initiative.
- Ability to manage your workload in a high-volume environment.
- Excellent communication and customer service skills.
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