Superannuation Fund Administrator Position

4 days ago


Wollongong, New South Wales, Australia AU040 Mercer Administration Services (Australia) Pty Ltd. Full time
Job Overview

This position is available at AU040 Mercer Administration Services (Australia) Pty Ltd., a global company and world leader in Financial Services. Our organization puts the member at the center of everything we do, making it an exciting place to work.

Salary Information

The estimated salary for this Superannuation Fund Administrator Position is around AUD 65,000 - 85,000 per annum, based on location and industry standards.

Job Description

This Superannuation Fund Administrator role involves maintaining accurate and up-to-date records of members, employers, and advisers across various superannuation schemes administered by our organization. You will process transactions, ensure timely and accurate information is provided to stakeholders, and maintain high-quality communication with both internal and external teams.

Key Responsibilities
  • Maintaining accurate and up-to-date records of members, employers, and advisers within our operating systems.
  • Processing transactions across multiple functions, either manually or electronically.
  • Conducting thorough investigations to resolve exceptions and escalate issues as required.
  • Cooperating and communicating across teams to improve outcomes for stakeholders.
Required Skills and Qualifications

We are seeking candidates with experience working in administration, preferably in the superannuation industry. Strong problem-solving skills, attention to detail, and excellent communication and customer service skills are essential for success in this role.

Benefits

Our organization offers a range of benefits to support the well-being and career growth of our employees, including:

  • Discounted insurances.
  • Employee Assistance Program.
  • Community Volunteer Leave.
  • A great team environment and flexible work arrangements.


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