Customer Support Liaison

5 days ago

Sydney, New South Wales, Australia beBeeSupport Full time $44,601 - $69,496
Job Title: Customer Support Liaison We are seeking a skilled and empathetic Customer Support Liaison to join our team. As a key member of our organization, you will provide exceptional support to clients filing accident claims. Job Description: As a Customer Support Liaison, your primary responsibility will be to assist clients in navigating the claims process. You will work closely with our team to ensure timely resolution and customer satisfaction. Key Responsibilities: 
  • Provide compassionate and professional assistance to clients filing accident claims.
  • Guide clients through the claims process, answering questions and addressing concerns.
  • Collaborate with our team to ensure timely resolution and customer satisfaction.
  • Maintain accurate records and documentation of client interactions.
 Requirements: We are looking for an individual with excellent communication skills, both verbal and written. The ideal candidate will have a patient demeanor, strong problem-solving abilities, and attention to detail. Benefits: Our company offers a competitive salary and benefits package, as well as ongoing training and development opportunities. We pride ourselves on creating a supportive team environment where employees can grow and thrive. Why Join Us? By joining our team, you will have the opportunity to make a meaningful impact on people's lives during challenging times. You will be part of a company committed to excellence and integrity in everything we do. **Experience:** Inbound call centre experience is preferred but not required.**Work Authorisation:** Australia (preferred).**Work Location:** In person.

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