Excellent Opportunity for Customer Focused Professionals
1 week ago
Job Title: Customer Service Representative
Job DescriptionWe are seeking a professional and courteous customer service representative to handle inbound and outbound customer calls. The ideal candidate will have strong communication and active listening skills, as well as the ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
Required Skills and Qualifications- Previous experience in a customer service or contact centre role.
- Strong communication and active listening skills.
- The ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
- Proficiency in using customer relationship management (CRM) software.
- A problem-solving mindset and a focus on delivering positive outcomes for customers.
This is an excellent opportunity to gain valuable experience in a temporary position. You will be working in a supportive and collaborative work environment with a competitive hourly pay rate.
What to ExpectAs a customer service representative, you can expect to:
- Handle inbound and outbound customer calls in a professional and courteous manner.
- Respond to customer inquiries and provide accurate information and solutions.
- Escalate complex or unresolved issues to the appropriate team or department.
- Maintain detailed and accurate records of customer interactions and follow-up actions.
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