Technical Solutions Engineer

5 days ago

Sydney, New South Wales, Australia Arista Networks Full time
Job Description

Arista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.

Responsibilities:
  • Respond to customer product inquiries via telephone or written, internet-based email.
  • Resolve customer concerns raised during installation, operation, maintenance, or product application or compatibility matters.
  • Utilize interpersonal skills and product knowledge/expertise to address daily customer-centric activities.
  • Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
  • Document customer communication and recurring technical issues to support product quality programs and product development.
Required Skills:
  • Working knowledge of the networking industry, products, and protocols.
  • Minimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging, and administering of the following network protocols and technologies:
  • AAA/RADIUS/TACACS
  • ACL, ARP, BGP (RFC 4271)
  • DHCP, 1 G/10 G Ethernet (IEEE 802.3ab & IEEE 802.3ae)
  • Other higher-speed Ethernet interfaces, EVPN
  • IEEE 802.3x flow control and IEEE 802.1 Qbb priority-based flow control
  • ICMP, IGMP, IPSec
  • IPv4 & IPv6, LACP, LLDP, MACSec
  • MPLS, NAT, Open Flow
  • OSPFv2 and OSPFv3, PIM
  • QoS, Sflow, SNMP
  • STP/RSTP/MST (IEEE 802.1D), VARP, VRRP
  • VLAN (IEEE 802.1Q), VRF, VXLAN
Desired Skills:
  • A strong analytical mind is required, as is the ability to triage.
  • As we are continually releasing new features and products, a high aptitude for both learning and teaching is necessary.
  • Excellent written and verbal communication skills are a must, as is a collaborative approach.
Education:
  • Minimum education is a B.S. or ideally an MS in a technical field (CS/Networking preferred) or related.
  • Industry certifications are preferred.
  • Prior TAC experience is preferred.
Benefits:
  • Global company and market leader
  • Fantastic workplace culture
  • Central CBD location with flexible working arrangements
  • Great career prospects
  • Excellent facilities with modern tools of the trade
  • Breakout areas/free coffees at local cafe/table tennis/foosball/regular team events

Australian Work Rights: Only candidates with Australian Citizenship, Australian Permanent Residency, or otherwise a demonstrable legal entitlement to work in Australia for the duration of employment will be considered for roles in Australia. Please review open roles in other geographical regions of Arista if you have complementary skills.

  • Technical Solutions Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Arista Networks Full time

    {"title": "Technical Solutions Engineer", "content": "Job SummaryArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key ResponsibilitiesRespond to...

  • Technical Solutions Engineer

    1 week ago

    Sydney, New South Wales, Australia Arista Networks Full time

    About Arista NetworksArista Networks is a leading provider of data-driven, client-to-cloud networking solutions for large data center, campus, and routing environments. Our innovative approach combines the latest advancements in cloud computing, artificial intelligence, and software-defined networking to deliver exceptional customer value.Job DescriptionWe...

  • Technical Solutions Engineer

    1 week ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job DescriptionArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-tier technical support to our customers, ensuring their success with our products and solutions.Key Responsibilities:Respond to customer product inquiries via telephone or...

  • Technical Solutions Engineer

    6 days ago

    Sydney, New South Wales, Australia Arista Networks Full time

    About the RoleArista Networks is a leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments. We're seeking a top-tier Technical Solutions Engineer to join our team and help support our products and solutions.ResponsibilitiesRespond to customer product inquiries via telephone or written communication.Resolve...

  • Cloud Solutions Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Opus Recruitment Solutions Full time

    Job SummaryWe are seeking an experienced Cloud Solutions Engineer to join our team at Opus Recruitment Solutions. As a Cloud Solutions Engineer, you will be responsible for providing technical support to our clients and developing standard operating procedures for optimal service delivery.About the RoleThis is a fantastic opportunity to work with a leading...

  • Technical Solutions Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Arista Networks Full time

    About the RoleArista Networks is a leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments. We're seeking a top-tier Technical Solutions Engineer to join our team and help support our products and solutions.ResponsibilitiesRespond to customer product inquiries via telephone or written communication.Resolve...

  • Technical Solutions Engineer

    7 days ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job SummaryArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-tier technical support to our customers, troubleshooting complex network issues, and collaborating with our engineering teams to drive customer success.Key ResponsibilitiesRespond...

  • Technical Solutions Engineer

    6 days ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job DescriptionArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-tier technical support to our customers, ensuring their success with our products and solutions.Responsibilities:Respond to customer product inquiries via telephone or in...

  • Technical Solutions Engineer

    1 week ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job DescriptionArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Responsibilities:Respond to customer product inquiries via telephone or in...

  • Technical Solutions Engineer

    2 days ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job DescriptionArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Responsibilities:Respond to customer product inquiries via telephone or written,...

  • Senior Technical Solutions Engineer

    4 days ago

    Sydney, New South Wales, Australia Media Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Engineer to join our team at Media.Monks. As a Technical Solutions Engineer, you will play a key role in designing and implementing innovative solutions to enhance the capabilities of our account management and specialist teams.Key ResponsibilitiesDesign and develop innovative tools on top of...

  • Technical Solutions Engineer

    5 days ago

    Sydney, New South Wales, Australia Arista Networks Full time

    About the RoleArista Networks is a leading provider of data-driven, client-to-cloud networking solutions for large data center, campus, and routing environments. We're seeking a highly skilled Technical Solutions Engineer to join our team and help drive the success of our customers.Key ResponsibilitiesRespond to customer product inquiries via telephone or...

  • Senior Technical Solutions Engineer

    1 week ago

    Sydney, New South Wales, Australia Media Full time

    About the RoleWe're seeking a highly skilled Technical Solutions Engineer to join our team at Media.Monks. As a Technical Solutions Engineer, you will play a key role in building innovative tools and providing engineering services to enhance the capabilities of our account management and specialist teams.ResponsibilitiesDesign and develop innovative tools on...

  • Technical Solutions Engineer

    1 week ago

    Sydney, New South Wales, Australia Arista Networks Full time

    About the RoleArista Networks is a leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments. We're seeking a top-tier Technical Solutions Engineer to join our team and help support our products and solutions.ResponsibilitiesRespond to customer product inquiries via telephone or written communication.Resolve...

  • Technical Solutions Engineer

    2 days ago

    Sydney, New South Wales, Australia Arista Networks Full time

    About the RoleArista Networks is a leading provider of data-driven, client-to-cloud networking solutions for large data center, campus, and routing environments. We're seeking a highly skilled Technical Solutions Engineer to join our team and help drive the success of our customers.Key ResponsibilitiesRespond to customer product inquiries via telephone or...

  • Technical Solutions Engineer

    2 weeks ago

    Sydney, New South Wales, Australia ING Bank N.V. Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Engineer to join our Finance Transformation team at ING Bank N.V.Key ResponsibilitiesDevelop and implement process enhancements within the finance domain, including financial control, treasury, finance business advice, tax, and more.Lead the development, configuration, and testing of...

  • Technical Solutions Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job SummaryArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key ResponsibilitiesProvide expert-level technical support to customers via phone,...

  • Technical Solutions Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Arista Networks Full time

    Job SummaryWe are seeking a highly skilled Technical Solutions Engineer to join our team at Arista Networks. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key ResponsibilitiesProvide expert-level technical support to customers via...

  • Technical Solutions Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Artista Networks Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Engineer to join our team at Arista Networks. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key ResponsibilitiesProvide expert technical support to customers via...

  • Technical Solutions Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Arista Networks Full time

    About the RoleWe are seeking a highly skilled Technical Solutions Engineer to join our team at Arista Networks. As a Technical Solutions Engineer, you will play a critical role in supporting our customers and driving their success.Key ResponsibilitiesProvide technical support to customers via phone, email, and other communication channels.Resolve customer...