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Sydney, New South Wales, Australia Artista Networks Full timeAbout Arista NetworksArista Networks is a leading provider of data-driven, client-to-cloud networking solutions for large data center, campus, and routing environments. Our innovative approach combines the latest advancements in cloud computing, artificial intelligence, and software-defined networking to deliver exceptional customer value.Job DescriptionWe...
Technical Solutions Engineer
2 months ago
Arista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.
Responsibilities:- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
- Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
- Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
- Document customer communication and recurring technical issues to support product quality programs and product development.
- Working knowledge of the networking industry, products, and protocols.
- Minimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:
- AAA/RADIUS/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) and other higher speed Ethernet interfaces, EVPN, IEEE 802.3x flow control and IEEE 802.1Qbb priority-based flow control, ICMP, IGMP, IPSec, IPv4 & IPv6, LACP, LLDP, MACSec, MPLS, NAT, OpenFlow, OSPFv2 and OSPFv3, PIM, QoS, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1D), VARP, VRRP, VLAN (IEEE 802.1Q), VRF, VXLAN.
- Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired.
- A strong comfort level with Linux is highly desired.
- Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell)/ Cloud Environment/Automation a plus.
- Global company and market leader.
- Fantastic workplace culture.
- Central CBD location with flexible working arrangements.
- Great career prospects.
- Excellent facilities with modern tools of the trade.
- Breakout areas/free coffees at local cafe/table tennis/foosball/regular team events.
Australian work Rights
Only candidates with Australian Citizenship, Australian Permanent Residency or otherwise a demonstrable legal entitlement to work in Australia for the duration of employment, will be considered for roles in Australia. Please review open roles in other geographical regions of Arista if you have complementary skills.
