Technical Solutions Engineer
1 week ago
Arista Networks is a leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments. We're seeking a top-tier Technical Solutions Engineer to join our team and help support our products and solutions.
Responsibilities- Respond to customer product inquiries via telephone or written communication.
- Resolve customer concerns raised during installation, operation, maintenance, or product application or compatibility matters.
- Troubleshoot problems with hardware equipment and software applications, recommending corrective action.
- Document customer communication and recurring technical issues to support product quality programs and product development.
- Working knowledge of the networking industry, products, and protocols.
- Minimum of 3+ years of hands-on experience in designing, deploying, configuring, supporting, troubleshooting, debugging, and administering network protocols and technologies.
- Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools).
- Strong analytical mind, ability to triage, and high aptitude for learning and teaching.
- Excellent written and verbal communication skills, with a collaborative approach.
- Minimum education is a B.S. or ideally a M.S. in a technical field (CS/Networking preferred) or related.
- Industry certifications are preferred.
Arista Networks is a global company and market leader, offering a fantastic workplace culture, central CBD location, and flexible working arrangements. We're committed to excellence and strive to maintain the highest standards of quality and performance in everything we do.
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Technical Solutions Engineer
2 weeks ago
Sydney, New South Wales, Australia Arista Networks Full time{"title": "Technical Solutions Engineer", "content": "Job SummaryArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-notch technical support to our customers, ensuring their success with our products and solutions.Key ResponsibilitiesRespond to...
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Sydney, New South Wales, Australia Arista Networks Full timeAbout Arista NetworksArista Networks is a leading provider of data-driven, client-to-cloud networking solutions for large data center, campus, and routing environments. Our innovative approach combines the latest advancements in cloud computing, artificial intelligence, and software-defined networking to deliver exceptional customer value.Job DescriptionWe...
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Sydney, New South Wales, Australia Arista Networks Full timeJob DescriptionArista Networks is seeking a highly skilled Technical Solutions Engineer to join our team. As a Technical Solutions Engineer, you will be responsible for providing top-tier technical support to our customers, ensuring their success with our products and solutions.Key Responsibilities:Respond to customer product inquiries via telephone or...
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Sydney, New South Wales, Australia Arista Networks Full timeAbout the RoleArista Networks is a leader in data-driven, client-to-cloud networking for large data center, campus, and routing environments. We're seeking a top-tier Technical Solutions Engineer to join our team and help support our products and solutions.ResponsibilitiesRespond to customer product inquiries via telephone or written communication.Resolve...
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