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Patient Liaison Professional

3 weeks ago


Tamworth, New South Wales, Australia beBeePatient Full time $73,729
Job Title: Patient Liaison Officer

We are seeking a motivated Patient Liaison Officer to support patient admissions and financial classification across multiple facilities.

In this role, you will ensure accurate revenue capture by assessing patient eligibility, guiding financial elections, and maintaining compliance with health policies. You'll work closely with clinical and administrative teams to support private and compensable patient processes, manage overseas visitor billing, and provide education to staff on revenue procedures.

Key Responsibilities:
  • Support patient admissions and financial classification across facilities.
  • Assess patient eligibility and maintain compliance with health policies.
  • Collaborate with clinical and administrative teams to support private and compensable patient processes.
  • Manage overseas visitor billing and provide education to staff on revenue procedures.
Required Skills:
  • Exceptional customer service skills and ability to have difficult conversations.
  • Able to work independently and problem solve with limited guidance.
  • Strong organisational skills and ability to prioritise competing demands.
  • Ability to write clear and accurate documentation and correspondence.
Benefits:
  • Salary Packaging options for extra tax savings
  • Novated Leasing
  • Education opportunities through training services
  • Access to our Employee Assistance Program (EAP)
About the Role:

This position operates on a 7-day rotating roster and plays a key role in enhancing both patient experience and financial outcomes.