Multi Facility Patient Liaison Officer
3 days ago
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.
We are seeking a motivated Patient Liaison Officer to support patient admissions and financial classification across multiple facilities within NBMLHD. In this role, you will ensure accurate revenue capture by assessing patient eligibility, guiding financial elections, and maintaining compliance with NSW Health policies. You'll work closely with clinical and administrative teams to support private and compensable patient processes, manage overseas visitor billing, and provide education to staff on revenue procedures. This position operates on a 7-day rotating roster and plays a key role in enhancing both patient experience and financial outcomes.
Position details- Employment Type: Permanent Part Time
- Location: Across NBMLHD Facilities
- Position Classification: Administration Officer Level 4
- Remuneration: $36.45 - $37.29 per hour
- Hours Per Week: 24
- Requisition ID: REQ600325
- Application Close: 07/09/2025
- Support patient admissions and financial classification across NBMLHD facilities.
- Assess patient eligibility and maintain compliance with NSW Health policies.
- Collaborate with clinical and administrative teams to support private and compensable patient processes.
- Manage overseas visitor billing and provide education to staff on revenue procedures.
- Contribute to improving patient experience and financial outcomes.
- Exceptional customer service, verbal communication and negotiation skills; ability to have difficult conversations with patients and families.
- Willingness and ability to work a 7-day rotating roster with demonstrated flexibility.
- Accurate word processing skills and competent use of Word, Excel and electronic patient records.
- Ability to work independently and problem solve with limited guidance.
- Strong organisational skills and ability to prioritise competing demands to ensure timely completion of work.
- Ability to write clear and accurate documentation and correspondence.
- Accurate judgment in applying financial classifications, NSW revenue-related policies and the Australian Health Care Agreement principles.
- Ability to undertake documentation reviews and quality checks.
NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, CALD people, neurodiverse individuals, and people with disabilities to apply. NBMLHD is committed to implementing the child safe standards.
Benefits Available To Eligible NBMLHD Employees- Salary Packaging options for extra tax savings
- Novated Leasing
- Education opportunities through Education Training Service with over 110 courses each year
- Access to our Employee Assistance Program (EAP) for staff and family members
- Fitness Passport
- Position Description
- Find out more about applying for this position
For role related queries or questions contact Catherine Browne at Catherine.Browne@health.nsw.gov.au
Seniority level- Entry level
- Other
- Hospitals and Health Care
-
Multi Facility Patient Liaison Officer
3 days ago
Tamworth, New South Wales, Australia Nepean Blue Mountains Local Health District (NBMLHD) Full timeOverviewJoin to apply for the Multi Facility Patient Liaison Officer role at Nepean Blue Mountains Local Health District (NBMLHD).We are seeking a motivated Patient Liaison Officer to support patient admissions and financial classification across multiple facilities within NBMLHD. In this role, you will ensure accurate revenue capture by assessing patient...
-
Multi Facility Patient Liaison Officer
3 days ago
Tamworth, New South Wales, Australia Nepean Blue Mountains Local Health District (NBMLHD) Full timeOverview Join to apply for the Multi Facility Patient Liaison Officer role at Nepean Blue Mountains Local Health District (NBMLHD). We are seeking a motivated Patient Liaison Officer to support patient admissions and financial classification across multiple facilities within NBMLHD. In this role, you will ensure accurate revenue capture by assessing...
-
Multi Facility Patient Liaison Officer
17 hours ago
West Tamworth, New South Wales, Australia Nepean Blue Mountains Local Health District (Nbmlhd) Full timeOverviewJoin to apply for theMulti Facility Patient Liaison Officerrole atNepean Blue Mountains Local Health District (NBMLHD).We are seeking a motivated Patient Liaison Officer to support patient admissions and financial classification across multiple facilities within NBMLHD.In this role, you will ensure accurate revenue capture by assessing patient...
-
Multi Facility Patient Liaison Officer
3 days ago
Tamworth, New South Wales, Australia NSW Health Full timeOverviewNepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.We are seeking a motivated Patient Liaison Officer to support patient...
-
Facility Healthcare Coordinator
7 hours ago
West Tamworth, New South Wales, Australia beBeePatient Liaison Full time $133,818 - $151,191Job Title: Multi Facility Patient Liaison Officer Support patient admissions and financial classification across multiple facilities, ensuring accurate revenue capture and compliance with NSW Health policies.Work with clinical and administrative teams to support private and compensable patient processes, manage overseas visitor billing, and provide...
-
Multi Facility Patient Liaison Officer
17 hours ago
West Tamworth, New South Wales, Australia Nsw Health Full timeOverviewNepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge.As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.We are seeking a motivated Patient Liaison Officer to support patient...
-
Lead Patient Liaison Officer
18 hours ago
Tamworth, New South Wales, Australia beBeePatient Full time $76,388 - $81,121Job OverviewWe are seeking a highly motivated patient liaison officer to provide dedicated support for patient admissions and financial classification across multiple facilities within the local health district.This role is responsible for ensuring accurate revenue capture by assessing patient eligibility, guiding financial elections, and maintaining...
-
Patient Liaison Officer
3 days ago
Tamworth, New South Wales, Australia beBeeLiaison Full time $73,729Job TitleWe are seeking a highly motivated Patient Liaison Officer to support patient admissions and financial classification across multiple facilities within the Local Health District.This role involves ensuring accurate revenue capture by assessing patient eligibility, guiding financial elections, and maintaining compliance with NSW Health policies. You...
-
Patient Liaison Professional
3 days ago
Tamworth, New South Wales, Australia beBeePatient Full time $73,729Job Title: Patient Liaison OfficerWe are seeking a motivated Patient Liaison Officer to support patient admissions and financial classification across multiple facilities.In this role, you will ensure accurate revenue capture by assessing patient eligibility, guiding financial elections, and maintaining compliance with health policies. You'll work closely...
-
Healthcare Professional
3 days ago
Tamworth, New South Wales, Australia beBeePatientLiaison Full time $71,831 - $76,607Job SummaryWe are seeking a highly skilled and motivated Patient Liaison Officer to support patient admissions and financial classification across multiple facilities.This role is ideal for individuals who possess exceptional customer service skills, can effectively communicate with patients and families, and have a willingness to work in a dynamic...
