Senior Life Claims Specialist

3 days ago


Melbourne, Victoria, Australia beBeeClaims Full time $100,000 - $120,000
Expert Claims Professional Sought

The role of the Senior Claims Consultant is a highly specialized position within our Corporate Insurance team, focusing on managing complex portfolios of life insurance claims.

As a technical expert, you will apply your extensive knowledge to multi-policy fund arrangements while coaching and mentoring developing consultants.

This challenging role requires a highly experienced life claims professional who excels in case management, technical excellence, and building capability within the team.

In This Role You Will
  • Manage a portfolio of complex claims (20–25) across IP/TPD claims.
  • Work with multiple arrangements and policies, requiring strong technical expertise.
  • Provide guidance on strategy and decision-making as a technical expert within the team.
  • C
  • Coach and mentor claims consultants and emerging seniors, supporting their development.
  • Contribute to quality assurance, capability uplift, and process improvements.
  • Build and maintain relationships with stakeholders.
Qualifications
  • Extensive experience in life insurance claims management (Group and/or Retail).
  • Strong technical expertise across IP, TPD, TI, and Death claims.
  • Ability to coach, mentor, and uplift capability in others.
  • Excellent analytical and decision-making skills for managing complex claims.
  • Familiarity with multi-policy / multi-arrangement portfolios highly desirable.
  • ALUCA membership and/or Certificate IV in Life Insurance (Kaplan) is highly regarded.
About Us

We are a leading life insurer committed to diversity and career growth.

  • We're proud to be:
  • Diversity champions.
  • Reconciliation advocates.

We welcome applications from people with diverse experiences, perspectives, and backgrounds.



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