Relationship Development Specialist

2 weeks ago

Sydney, New South Wales, Australia TMGM Full time
About Us

TMGM is a leading online trading and investment services provider with a strong presence in Asia Pacific. As the Official Regional Online Forex and Trading Partner of Chelsea FC, we offer a global platform for CFD trading.

We are committed to regulatory compliance, technological innovation, and exceptional customer service. Our vision is to empower clients with the best trading conditions, leveraging industry-leading platforms and innovative solutions to ensure an exceptional experience.

The Role

We are seeking a highly organized and detail-oriented Relationship Coordinator to manage and nurture external relationships with clients and partners. This role involves streamlining client cases, ensuring effective communication with relevant teams, and maintaining detailed records of client interactions.

  • Develop and maintain strong relationships with clients and partners.
  • Organize and prioritize client cases for efficient resolution.
  • Collaborate with internal teams to ensure seamless project coordination.
Key Responsibilities

The successful candidate will be responsible for:

  1. Managing and developing external relationships with clients and partners.
  2. Streamlining client cases through effective communication and organization.
  3. Compiling and organizing emails and correspondence for both internal and external parties.
  4. Maintaining detailed records of all client interactions and meetings.
  5. Assisting in the preparation of reports, presentations, and other external documents.
  6. Supporting the procurement or marketing team in handling tasks related to vendor relationships.
  7. Collaborating with cross-functional teams to ensure smooth project coordination.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or higher in Business, Marketing, Procurement, or a related field.
  • Previous experience in procurement, marketing, or relationship management is an asset.
  • Strong organizational and multitasking skills with attention to detail.
  • Excellent English communication skills (both written and verbal) with proficiency in Mandarin.
  • An outgoing personality with the ability to maintain professional relationships.
  • The ability to work independently and as part of a team.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint) and other relevant software.
Estimated Salary

$60,000 - $80,000 per annum, depending on location and experience.

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