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Insurance Policy Administrator

1 month ago


Melbourne, Victoria, Australia Aon Full time
Key Responsibilities

The Insurance Policy Administrator will provide administration support to our Account Brokers regarding client insurance/risk needs.

Key responsibilities include:

  • Communicating with clients via phone, email, and face-to-face meetings to support their insurance needs
  • Participating in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations and creating renewal reports
  • Preparing, lodging, and invoicing insurance policies in an accurate and timely manner
  • Attending client meetings and working on tender processes, client renewals, claims, and other insurance broking duties
  • Managing key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers
  • Enhancing the client experience through outstanding customer service
About the Role

This is a hybrid role with the flexibility to work from home and our Aon office.

We are looking for someone who has strong attention to detail and administration skills and is client service focused.

Experience supporting Senior Brokers with their client accounts, client service, underwriting, claims, or insurance broking experience, and experience across general insurance products are highly regarded.

Tier 1 - Insurance Broking qualification or willingness to achieve this qualification is also highly regarded.

We offer a comprehensive benefits package, encourage a diverse workforce, and provide ongoing training and mentoring to ensure your success and a pathway for career progression.