Personal Insurance Account Manager

3 weeks ago

Melbourne, Victoria, Australia Sihle Insurance Group Inc Full time

Sihle Insurance Group Inc is seeking a skilled Personal Insurance Account Manager to join our team in Melbourne, FL.

About the Role:

We are looking for a highly motivated and experienced insurance professional to manage an assigned personal lines insurance book of business. The ideal candidate will have a strong background in insurance products and services, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities:

  • Manage an assigned personal lines insurance book of business
  • Deliver exceptional client service
  • Ensure all productivity, quality, and service standards are met
  • Implement client insurance policy administrative processes
  • Maintain current, accurate data in the Applied Epic agency management system
  • Develop and maintain positive, productive relationships with agents, leadership, and co-workers
  • Provide high-level, responsive customer service to clients

Requirements:

  • Minimum of an Active Florida 4- (Customer Representative License), 2- (Property and Casualty License), or - (Personal Lines Agent)
  • Ideal candidate with 3+ years experience servicing Personal Lines Insurance Accounts
  • Applied Epic experience is a plus
  • Bilingual is a plus
  • Ability to perform under pressure and work in a fast-paced environment
  • Excellent verbal and written communication skills with prompt response times
  • Knowledge of insurance products and their application to business
  • Professional phone/office etiquette
  • Maintains a cordial and professional relationship and has a strong service focus
  • Ability to perform at a high volume with a high degree of accuracy
  • Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others
  • Ability to cross-sell to new and existing clients

We are an Equal Opportunity Employer

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