Insurance Policy Administrator

4 weeks ago


Melbourne, Victoria, Australia Aon Full time
Job Description

We are seeking a highly skilled and motivated Insurance Policy Administrator to join our team at Aon. As an Insurance Policy Administrator, you will be responsible for providing administration support to our Account Brokers regarding client insurance/risk needs.

Key Responsibilities
  • Provide administration support to our Account Brokers regarding client insurance/risk needs
  • Communicate with clients via phone, email and face-to-face meetings to support their insurance needs
  • Participate in insurance policy pre-renewal, renewal and post-renewal activities including drafting quotations and creating renewal reports
  • Prepare, lodge, and invoice insurance policies in an accurate and timely manner
  • Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers
  • Enhance the client experience through outstanding customer service
Requirements
  • Experience supporting Senior Brokers with their client accounts (highly regarded)
  • Client service, underwriting, claims or insurance broking experience (highly regarded)
  • Experience across general insurance products (highly regarded)
  • Tier 1 - Insurance Broking qualification or willingness to achieve this qualification (highly regarded)
  • Strong communication, problem solving and analytical skills
  • Excellent attention to detail
  • Competent with Microsoft Office including Word and Excel
About Aon

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

At Aon, we believe in creating a workplace where everyone can be their best self. We offer a comprehensive benefits package, a diverse workforce, and an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. We also offer ongoing training and mentoring to ensure your success and a pathway for career progression.



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