Insurance Policy Administrator Role

6 days ago


Melbourne, Victoria, Australia Aon Full time

Aon, a leading global professional services firm, is seeking an experienced Insurance Policy Administrator to join our team.

About the Role

We are looking for a highly skilled and detail-oriented individual to provide administration support to our Senior Brokers. The successful candidate will be responsible for managing key stakeholder relationships, communicating with clients, and ensuring seamless insurance policy renewals.

Key Responsibilities
  • Provide administrative support to Senior Brokers regarding client insurance needs
  • Communicate effectively with clients via various channels to ensure their insurance needs are met
  • Participate in pre-renewal, renewal, and post-renewal activities, including drafting quotations and creating renewal reports
  • Prepare, lodge, and invoice insurance policies in a timely and accurate manner
  • Attend client meetings and work on tender processes, client renewals, claims, and other insurance broking duties
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers
  • Enhance the client experience through exceptional customer service
Requirements
  • Strong attention to detail and administration skills
  • Excellent communication, problem-solving, and analytical skills
  • Competent with Microsoft Office, including Word and Excel
  • Tier 1 - Insurance Broking qualification or willingness to achieve this qualification
  • Experience supporting Senior Brokers with client accounts, client service, underwriting, claims, or insurance broking (highly regarded)
About Aon

Aon is a company that shapes decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What We Offer
  • An estimated salary of $80,000 - $100,000 per year, depending on experience
  • Ongoing training and mentoring to ensure success and career progression
  • A comprehensive benefits package, including two Global Wellbeing Days per year
  • A flexible, agile work environment that allows you to manage your wellbeing and work/life balance


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