Insurance Administration Coordinator

1 week ago


Melbourne, Victoria, Australia Marsh Pty Ltd Full time
About the Role

Marsh Pty Ltd is seeking an experienced Insurance Administration Coordinator to join their team in Melbourne. The successful candidate will be responsible for providing essential support to Client Facing Brokers, ensuring the accurate and timely production of policies, renewals, and related documentation within the insurance broking lifecycle.

This role offers a unique opportunity to work with a leading insurance broker and risk advisor, leveraging your skills and experience to drive business growth and excellence.

Key Responsibilities
  • Ensure timely and accurate production/processing of administration and documentation tasks, including policy documentation, quotation and placing slips, and renewal documents.
  • Generate client documents such as schedules, certificates of cover, and proof of cover.
  • Perform premium and adjustment calculations, claims histories, and report preparation.
  • Manage and prioritise workload to meet individual SLA, KPI, and quality targets while processing transactions and resolving escalated matters within SLA.
Requirements
  • Clear and concise oral and written communication skills.
  • Strong numerical skills and excellent organisational abilities with the capacity to prioritise work and meet deadlines.
  • Excellent interpersonal skills with the ability to work effectively within a team.
  • Proficiency in Microsoft Office tools and an aptitude for learning new technologies.
Salary and Benefits

The estimated annual salary for this role is $70,000 - $90,000 AUD, depending on experience. In addition to a competitive salary, you will also receive access to professional development opportunities, a vibrant and inclusive culture, and a range of benefits and rewards to enhance your well-being.

About Us

Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, we help build the confidence to thrive through the power of perspective.



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