Junior Customer Success Professional

1 week ago


Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $60,000 - $75,000

As a Junior Customer Success Representative, you will play a key role in driving customer satisfaction and growth.

You will be responsible for managing customer relationships, identifying opportunities for cross-sell and upsell, and collaborating with internal teams to ensure seamless customer experiences.

To succeed in this role, you will need strong communication and interpersonal skills, as well as the ability to understand customer needs and provide solutions.

Key responsibilities include:

  • Managing customer inquiries and resolving issues promptly
  • Collaborating with internal teams to ensure customer success
  • Identifying opportunities for cross-sell and upsell into existing customer base

Essential requirements for this role include:

  • 1+ years of experience in customer success or account management in the telecommunications industry
  • Strong problem-solving and analytical skills
  • Ability to work independently and manage multiple priorities

We offer a competitive salary package, ongoing training and development opportunities, and a collaborative and dynamic work environment.



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