
Customer Success Professional
1 week ago
Job Summary:
">We are seeking an experienced customer success professional to manage high-touch and high-value accounts, ensuring optimal customer health and adoption.
">About the Role:
">You will be responsible for developing trusted advisor relationships with key stakeholders and executive sponsors, understanding their business strategy, technical environment, and metrics for success through regular business reviews.
">About You:
">To succeed in this role, you will need 8+ years of experience in customer engagement and account management, preferably in a cybersecurity or SaaS solutions company or enterprise software industry.
">Key Responsibilities:
">- ">
- Manage complex projects and collaborate cross-functionally">
- Develop customer-specific success plans to oversee onboarding, adoption, and satisfaction across the portfolio">
- Advocate for customers, focusing on transformation, engagement, and experience">
Requirements:
">- ">
- Candidate must have strong customer orientation and communication skills">
- Ability to build highly valuable relationships with diverse customer accounts">
What We Offer:
">We are committed to diversity and inclusion, offering benefits such as flexible work hours, family-friendly benefits, retirement plans, medical, dental, and vision coverage, paid time off, paid parental leave, and support for community involvement.
-
Customer Success Professional
1 week ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $100,000 - $140,000About This RoleWe are seeking an experienced professional to join our Customer Experience specialist team. As a Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect with APJ experience, you will play a key role in innovating and optimizing customers' contact centers and customer experiences through the adoption of our Connect...
-
Strategic Customer Success Professional
1 week ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $150,000 - $180,000Job Title: Strategic Customer Success ProfessionalThe role of a Strategic Customer Success Professional is multifaceted and involves collaborating with various internal organizations to deliver exceptional customer experiences.We are driven by our ability to work together, challenge each other, and come up with innovative solutions to improve workflow...
-
Customer Success Professional
7 days ago
Melbourne, Victoria, Australia beBeeRetention Full time $90,000 - $120,000As a Customer Success Manager, you will play a pivotal role in driving value and growth for our clients. Your primary objective will be to ensure customer satisfaction, maximize the adoption of our learning solutions, and guide clients through their journey.About This RolePartner with customers and colleagues who share your passion for innovation and...
-
APAC Customer Success Professional
1 week ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $95,000 - $125,000APAC Customer Success ProfessionalWe seek a proactive and customer-centric professional to drive adoption, value realization, and long-term success for our customers in APAC.This is an opportunity to join a fast-growing company that fosters a supportive, collaborative and transparent environment.Drive adoption, retention, and growth for our customers in...
-
Senior Customer Success Professional
1 week ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $130,000 - $135,000We're looking for a skilled Customer Success Manager to join our team in Brisbane or Sydney. In this role, you will be responsible for ensuring customer satisfaction through the effective application of RIB's technical solutions and your management expertise.As a Customer Success Manager, you will work closely with prestigious regional customers, internal...
-
Strategic Customer Success Professional
1 week ago
Melbourne, Victoria, Australia beBeeCustomer Full time $130,000 - $140,000Job Title: Customer Success ManagerThis is an exceptional opportunity for a seasoned professional to take on the role of Customer Success Manager. As a key member of our team, you will be responsible for ensuring customer satisfaction through effective application of technical solutions and management expertise.The ideal candidate will have a strong...
-
Key Customer Success Professional
1 week ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $80,000 - $120,000As a key professional in customer success, you will be responsible for supporting clients throughout their lifecycle and ensuring they achieve their goals through effective product adoption and relationship management.Regular communication is crucial to meet client needs and identify opportunities for growth and revenue expansion. This includes working...
-
Junior Customer Success Professional
1 week ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $60,000 - $75,000As a Junior Customer Success Representative, you will play a key role in driving customer satisfaction and growth.You will be responsible for managing customer relationships, identifying opportunities for cross-sell and upsell, and collaborating with internal teams to ensure seamless customer experiences.To succeed in this role, you will need strong...
-
APAC Customer Success Professional
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomer Full time $97,722 - $124,999Job OverviewThis is an exceptional opportunity to join a leading provider of data and information lifecycle management solutions as a Customer Success Manager.The role will be responsible for driving adoption, value realization, and long-term success for customers in the APAC region.As a strategic advisor, you will work closely with customers to understand...
-
Customer Success Lead
5 days ago
Melbourne, Victoria, Australia beBeeCustomerSuccess Full time $100,000 - $150,000Customer Success Professional">About the RoleWe are seeking a seasoned Customer Success Professional to join our team. In this critical role, you will be responsible for driving adoption and retention of our platform among existing customers.As a Customer Success Professional, you will serve as a trusted advisor to our customers, providing guidance and...