Implementation Specialist

15 hours ago


Australia Moody's Corporation Full time
{"The Role": "As a Product Consultant in the KYC Solution Delivery team, you will be participating in various implementation projects by providing assistance to our clients for the configuration and implementation of our KYC products. You should possess both functional and technical capabilities together with client-facing skills. In general, you will be expected to assist in performing project tasks such as:

* Working closely with project managers, customer success managers and product specialists to gather business requirements, document and implement solutions that meet customers\u2019 needs. Assist in the installation and upgrading of our software for clients. \ * Configure or help configuring our software to match the clients\u2019 needs. \ * Participate in the Testing activities (unitary, integration, UAT). \ * Provide technical training to clients administrators. \ * Utilize our tracking systems (issues, timesheet). \ * Actively participate in enhancing our products suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of \u2018how-to\u2019 entries, etc.) \
Work Styles:

* Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. \ * Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. \ * Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. \ * Persistence - Job requires persistence in the face of obstacles. \
Qualifications:

* Undergraduate/first-level degree (e.g. Bachelor\u2019s degree) required in engineering, computer science, or equivalent IT-related degree program. \ * 1-5 years\u2019 experience working in a technical role, ideally within a SaaS platform. \ * Functional understanding of finance instruments within the banking or insurance industries. \ * Relevant experience in 3rd party screening and monitoring solutions for Anti-Money Laundering (AML), Know Your Customer (KYC), Anti-Bribery & Corruption, and Exposed Person risk management. \ * Knowledge of file transfer protocols, IT security, SaaS applications, Cloud Services, API. \ * Strong problem-solving skills. \ * Client communication. \ * Python coding knowledge is beneficial. \ * Machine Learning or AI experience is beneficial. \
At Moody\u2019s, we unite the brightest minds to turn today\u2019s risks into tomorrow\u2019s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are\u2014with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. \
If you are excited about this opportunity but do not meet every single requirement, please apply. You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. \
Moody\u2019s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. \
Candidates for Moody\u2019s Corporation may be asked to disclose securities holdings pursuant to Moody\u2019s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary. \
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