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Implementation Specialist

2 months ago

Australia Moody's Corporation Full time

Job Summary:

We are seeking a highly skilled Implementation Specialist to join our KYC Solution Delivery team at Moody's Corporation. As a key member of our team, you will be responsible for providing technical assistance to our clients for the configuration and implementation of our KYC products.

Key Responsibilities:

  • Collaborate with project managers, customer success managers, and product specialists to gather business requirements and implement solutions that meet customers' needs.
  • Assist in the installation and upgrading of our software for clients.
  • Configure our software to match clients' needs.
  • Participate in testing activities (unitary, integration, UAT).
  • Provide technical training to clients' administrators.
  • Utilize our tracking systems (issues, timesheets).
  • Contribute to enhancing our products suite and knowledge database.

Requirements:

  • Undergraduate/first-level degree in engineering, computer science, or equivalent IT-related degree program.
  • 1-5 years' experience working in a technical role, ideally within a SaaS platform.
  • Functional understanding of finance instruments within the banking or insurance industries.
  • Relevant experience in 3rd party screening and monitoring solutions for Anti-Money Laundering (AML), Know Your Customer (KYC), Anti-Bribery & Corruption, and Exposed Person risk management.
  • Knowledge of file transfer protocols, IT security, SaaS applications, Cloud Services, API.
  • Strong problem-solving skills.
  • Client communication.
  • Python coding knowledge is beneficial.
  • Machine Learning or AI experience is beneficial.

What We Offer:

  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.