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In-Room Dining Team Leader

1 month ago

Wentworth, Australia Accor Full time

Job Title: In-Room Dining Team Leader

Job Summary:

We are seeking a highly skilled and experienced In-Room Dining Team Leader to join our team at Sofitel Sydney Wentworth. As a key member of our Food and Beverage department, you will be responsible for coordinating and managing our in-room dining service, while maximizing profitability and meeting customer's needs.

Key Responsibilities:

  • Manage the In-Room Dining service, ensuring seamless execution and high-quality service delivery.
  • Collaborate with the Restaurant Leader to achieve financial goals and maintain a positive guest experience.
  • Develop and implement strategies to improve labor efficiency and reduce costs.
  • Provide coaching and feedback to team members to ensure excellent service delivery.
  • Maintain a clean and organized work environment, adhering to health and safety standards.

Requirements:

  • Minimum 2 years of experience in a similar role, preferably in a luxury hotel environment.
  • Excellent leadership and communication skills, with the ability to motivate and inspire team members.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work effectively in a fast-paced environment, with a focus on delivering exceptional customer service.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.