Customer Experience Leader

4 days ago

Canberra, ACT, Australia beBeeDevelopment Full time $70,000 - $100,000

Role Overview

As a key member of our retail team, you will play a vital role in driving store and team performance by creating an exceptional customer experience, fostering strong sales driving attitudes, and prioritizing succession and retention.

Key Responsibilities:

  • Develop and maintain a culture that values employee growth, collaboration, transparency, and open communication.
  • Lead, coach, and support the store team to achieve goals related to people, performance, planning, and operations.
  • Ensure team members deliver an exceptional customer experience using CLASS sale selling steps and relevant customer service techniques.
  • Drive and maintain sales performance within the store, aligned with retail objectives and KPIs.
  • Support the Store Manager to plan and execute visual merchandising guidelines.
  • Conduct weekly store walks with the Store Manager to discuss store and team opportunities and develop actions.

What We Offer:

  • A dynamic and challenging work environment.
  • A competitive incentive program.

  • Customer Experience Leader

    4 days ago

    Canberra, ACT, Australia beBeeRetail Full time $95,000 - $115,000

    Exceptional Leadership RoleThe leader of a retail store team is responsible for delivering an outstanding customer experience. Key to this is ensuring efficient labour allocation and implementing routines that meet sales targets.About This OpportunityWe are seeking a highly motivated individual with previous retail management experience to develop a...

  • Customer Experience Leader

    4 days ago

    Canberra, ACT, Australia beBeeRetail Full time $83,100 - $114,420

    Are you a leader at heart who thrives in fast-paced retail environments?We're looking for a talented Assistant Store Manager to join our team and help drive business outcomes while creating exceptional customer experiences.About the RoleSupport your Store Manager in leading a high-performing team that consistently delivers excellent results.Develop and...

  • Sales and Customer Experience Leader

    1 week ago

    Canberra, ACT, Australia beBeeLeader Full time $82,260

    We are seeking a visionary leader to drive sales and customer satisfaction in our Canberra store.Job DescriptionThis is an exciting opportunity for a passionate retail professional to lead our team of beauty experts and deliver exceptional customer experiences.As the Store Manager, you will be responsible for:Driving Sales Performance: Develop and implement...

  • Retail Customer Experience Leader

    2 weeks ago

    Canberra, ACT, Australia beBeeManager Full time $90,000 - $120,000

    What makes a great click and collect manager?As the day-to-day leader of our online department, you'll be responsible for ensuring seamless customer experiences, from order selection and packing to delivery or collection.Reporting directly to the store manager, you will have full accountability for driving sales growth, managing costs, and meeting rostering...

  • Exceptional Customer Experience Leader

    2 days ago

    Canberra, ACT, Australia beBeeServiceDelivery Full time $130,000 - $175,000

    Job Title:Service Delivery ManagerAre you a results-driven leader with experience in IT service management? Do you have a passion for delivering exceptional customer experiences and driving business growth? We're seeking an experienced Service Delivery Manager to join our team.What You'll Do:As a Service Delivery Manager, you will be responsible for...

  • Customer Experience Leader

    3 days ago

    Canberra, ACT, Australia beBeeGuestService Full time $99,496 - $124,996

    At the forefront of hospitality, we seek a skilled and visionary leader to spearhead our front office team.This is an exceptional opportunity for a motivated individual to take on a leadership role, fostering a culture of excellence and driving guest satisfaction.The ideal candidate will possess outstanding interpersonal and communication skills, with the...

  • Chief Customer Experience Leader

    5 hours ago

    Canberra, ACT, Australia beBeeProductManager Full time $170,000 - $190,000

    Lead the launch and growth of a new customer offering in a rapidly scaling company.Align multiple workstreams to deliver a successful market entry.Drive product-market fit: Post-launch, lead rapid iteration and testing to improve customer adoption, retention, and satisfaction.Embed insight, experimentation, and quality into every decision.Key...

  • Customer Experience Representative

    2 weeks ago

    Canberra, ACT, Australia beBeeEnergyExpert Full time $60,000 - $80,000

    Job Opportunity:A leading energy retailer seeks passionate customer service experts to join their local contact centre team. This role is central to delivering exceptional customer experiences and providing expert advice across a range of energy plans, products, and services.You will manage customer interactions across multiple channels - phone, written, and...

  • Retail Customer Experience Leader

    2 weeks ago

    Canberra, ACT, Australia beBeeCustomer Full time $55,000 - $85,000

    Job TitleA Customer Service Manager role is available in our retail team, focusing on delivering exceptional customer experiences and driving sales growth.

  • Team Leader

    2 weeks ago

    Canberra, ACT, Australia beBeeDepartment Full time $55,000 - $85,000

    Job Description As a Department Supervisor, you will play a pivotal role in delivering exceptional customer service and driving sales performance within your department.You will be responsible for maintaining the merchandising & visual standards and achieving sales targets. Your key objective will be to lead by example, coach and develop your team to...