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Client Relationship Manager

1 month ago

Brisbane, Queensland, Australia Bank of Queensland Full time

About Us

Bank of Queensland is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

We foster a workspace that values difference and creates new possibilities. Our inclusive vision is to leverage diversity, promoting inclusivity across the Bank of Queensland Group.

Promoting diversity in the workplace allows us to build social capital through banking. That's creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

As an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA), we continue to drive positive change and promote inclusivity across the BOQ group.

Our Reconciliation Plan aims to promote inclusivity and drive positive change within our organisation.

We have been recognised as a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

Learn more about our commitment to diversity and inclusion below.

About the Role

A Brisbane based opportunity has become available for an experienced Client Relationship Manager with Bank of Queensland Specialist. The role of a Client Relationship Manager is to originate, retain and manage a portfolio of clients.

You will be responsible for a portfolio of healthcare clients, with the support of a dedicated analyst.

Responsibilities include:

  • Promote and sell commercial product offerings to core clients, discussing options and developing tailored solutions
  • Meet and/or exceed individual margin and volume targets and performance objectives with a focus on book growth
  • The Specialist plays a key role in driving direction and performance, including client acquisition, volume/margin, and primary client relationship and satisfaction
Requirements

To be successful in this role, you will need to demonstrate:

  • Extensive experience in commercial lending
  • Previous experience in commercial lending to healthcare clients
  • Tertiary education desirable
  • Small business experience desirable
Benefits

We offer a range of benefits to support your career and wellbeing, including:

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • Discounted private health insurance plan
  • Employee Assistance Program (EAP)
  • Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility

We are committed to fostering a diverse and inclusive work environment. We welcome applicants from all backgrounds and encourage those from underrepresented groups to apply.