Customer Service Representative

4 weeks ago

West Lakes, Australia Dusk Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at dusk West Lakes. As a key member of our sales floor team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our store.

Key Responsibilities
  • Provide outstanding customer service, ensuring every customer interaction is positive and memorable.
  • Work collaboratively with colleagues to achieve sales targets and maintain a visually appealing store environment.
  • Develop a deep understanding of our products and services, enabling you to provide expert advice and recommendations to customers.
  • Contribute to the creation of a welcoming and inclusive store atmosphere, fostering a sense of community among customers and colleagues alike.
  • Participate in visual merchandising and store displays, showcasing our products in an attractive and appealing manner.
About You
  • You are a passionate and enthusiastic individual with a genuine interest in delivering exceptional customer experiences.
  • You possess excellent communication and interpersonal skills, able to build strong relationships with customers and colleagues.
  • You are a team player, willing to go above and beyond to support your colleagues and contribute to the success of the store.
  • You are committed to ongoing learning and development, eager to expand your knowledge and skills to meet the evolving needs of our customers.
  • You embody the dusk values of warmth, inclusivity, and exceptional customer service, inspiring others to do the same.
What We Offer
  • A competitive salary and benefits package, including a generous team member discount on our products.
  • The opportunity to work in a dynamic and supportive environment, with a focus on employee growth and development.
  • A chance to be part of a successful and growing company, with a strong commitment to customer satisfaction and employee well-being.
  • A fun and inclusive work environment, with opportunities to engage with colleagues and contribute to the success of the store.

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