Customer Service Representative

4 weeks ago


West Lakes, Australia Dusk Full time

Role Overview: As a Customer Assistant at dusk, your mission is to deliver exceptional customer experiences and contribute to the company's success.

Key Responsibilities:

  • Provide perfect customer experiences, ensuring customers leave the store satisfied.
  • Achieve key performance indicators (KPIs) to ensure store success.
  • Work with visual merchandising to create a captivating store environment.
  • Share knowledge of dusk candles and homeware products with customers.
  • Maintain a visually enticing store environment.
  • Collaborate with colleagues to create a harmonious work environment.

About You:

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • A team player who embraces unity and cooperation.
  • A can-do attitude, always ready to go the extra mile.
  • A commitment to continuous improvement and a desire to learn and grow.
  • Energy, positivity, and a spark of fun in your work, making every customer interaction delightful.

Benefits:

  • A generous team member discount on dusk candles and homewares.
  • The opportunity to participate in the dusk monthly bonus program.
  • A supportive environment where growth and development are nurtured.
  • The chance to 'start here, go anywhere' and develop your career.

If you're passionate about delivering exceptional customer experiences and have a knack for creating unforgettable moments, this role is perfect for you.



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