Customer Service Representative
4 weeks ago
Role Overview: As a Customer Assistant at dusk, your mission is to deliver exceptional customer experiences and contribute to the company's success.
Key Responsibilities:
- Provide perfect customer experiences, ensuring customers leave the store satisfied.
- Achieve key performance indicators (KPIs) to ensure store success.
- Work with visual merchandising to create a captivating store environment.
- Share knowledge of dusk candles and homeware products with customers.
- Maintain a visually enticing store environment.
- Collaborate with colleagues to create a harmonious work environment.
About You:
- A passion for exceeding customer expectations and creating unforgettable experiences.
- A team player who embraces unity and cooperation.
- A can-do attitude, always ready to go the extra mile.
- A commitment to continuous improvement and a desire to learn and grow.
- Energy, positivity, and a spark of fun in your work, making every customer interaction delightful.
Benefits:
- A generous team member discount on dusk candles and homewares.
- The opportunity to participate in the dusk monthly bonus program.
- A supportive environment where growth and development are nurtured.
- The chance to 'start here, go anywhere' and develop your career.
If you're passionate about delivering exceptional customer experiences and have a knack for creating unforgettable moments, this role is perfect for you.
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