Enrolment Contact Centre Specialists

3 days ago


Brisbane, Queensland, Australia beBeeCustomer Full time $16,416 - $27,729

Seeking customer service professionals to work in the Trade Specialist sector. Roles are based in the contact centre for the blue-collar courses team.

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Taking Inbound calls and emails from potential or current students around course information and helping them to enrol into courses using the complex enrolment system.

Responsibilities Include:
  • Providing high level customer service via phone, live chat and face to face
  • Handling complex customer enquiries and conflict resolution
  • Assisting over a range communication channels - predominantly call centre but also email and web chat?
  • Assist in processing enrolments
  • Ad hoc administration duties
Requirements:
  • Previous contact centre experience (min 12 months)
  • Administration experience
  • High Level communication skills
  • Ability to navigate multiple systems
  • Ability to learn large amounts of information quickly
  • Access to own vehicle to travel between locations
Benefits:
  • Temporary casual opportunities available to commence as soon as possible
  • Durations of 3-months with potential to extend pending business needs
  • Remunerated at $44.44/hr + super working approximately 36.25 - 38hrs per week


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