Tourism Contact Centre Consultant

7 days ago

Brisbane, Queensland, Australia beBeeCustomerExperience Full time $76,515 - $78,000
Join a dynamic team as a Contact Centre Consultant to drive customer excellence in Tourism QLD. Key Responsibilities:

• Lead, mentor, and motivate a team of customer service specialists.
• Develop, implement, and regularly review customer service policies, programs, and procedures.
• Analyze key performance metrics to drive operational efficiency within the customer service centre.

Requirements:

• A minimum of 1+ years of experience in a customer service management or team leadership role.
• Proven ability to develop and implement customer service procedures, SLAs, and performance metrics.
• Exceptional communication and interpersonal skills with the ability to build rapport with a trade-savvy clientele.

This is an exciting opportunity for a strategic leader passionate about driving customer excellence in a technical field.

  • Contact Centre Consultant

    6 days ago

    Brisbane, Queensland, Australia Belgravia PRO Full time $40,000 - $60,000 per year

    Contact Centre Consultant Remote Working Location (Work from home)Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide support to...

  • Contact Centre Consultant

    6 days ago

    Brisbane, Queensland, Australia Belgravia Health & Leisure Group Full time $40,000 - $60,000 per year

    Contact Centre Consultant Remote Working Location (Work from home)Exciting opportunity to be part of an amazing work culture Flexible working location and hours Supportive environment with loads of employee benefits Belgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division. The Role To provide...

  • Contact Centre Consultant

    6 days ago

    Brisbane, Queensland, Australia Hays | Contact Centres Full time $60,000 - $80,000 per year

    Customer Service Consultant position is with a well-established Australian customer-owned Bank Your new companyThis customer-owned institution in Brisbane is looking for a passionate Customer Service Consultant to become part of their forward-thinking, supportive team. With flexible working arrangements designed for real work-life balance, you'll have the...

  • Contact Centre Consultant

    6 days ago

    Brisbane, Queensland, Australia BelgraviaPRO Full time $40,000 - $80,000 per year

    Contact Centre ConsultantRemote Working Location (Work from home)Exciting opportunity to be part of an amazing work cultureFlexible working location and hoursSupportive environment with loads of employee benefitsBelgravia's customer care team is looking for passionate Contact Centre Consultants in our Tourism division.The RoleTo provide support to our group...

  • contact centre consultant

    4 weeks ago

    Brisbane, Queensland, Australia Brisbane City Council Full time

    Join to apply for the CONTACT CENTRE CONSULTANT role at Brisbane City Council1 day ago Be among the first 25 applicantsJoin to apply for the CONTACT CENTRE CONSULTANT role at Brisbane City CouncilPersonnel Area: Customer ServicesBranch: Library and Customer ServicesSalary Range: Band 3: AUD: $79,158.00 to $84,309.00 per annum plus superannuation(Remuneration...

  • Customer Contact Centre Consultant

    3 days ago

    Brisbane, Queensland, Australia Toll Group Full time

    Company DescriptionGlobal Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Government & Defence provides specialised logistics expertise, including relocation services. We work with...

  • Contact Centre Consultant

    3 days ago

    Brisbane, Queensland, Australia Bank Australia Full time

    Posted: 17/07/2025Closing Date: 14/08/2025Job Type: Permanent - Full TimeLocation: BrisbaneJob Category: Banking and Financial ServicesThrough the merger of Bank Australia and Qudos Bank we're creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we're building on the strong foundations...

  • contact centre consultant

    6 days ago

    Brisbane, Queensland, Australia Brisbane City Council Full time $79,158 - $84,709 per year

    Personnel Area: Customer ServicesBranch: Library and Customer ServicesSalary Range: Band 3: AUD: $79,158.00 to $84,309.00 per annum plus superannuation(Remuneration stated is for the full-time positions)Work type: Multiple Temporary 2 year full-time opportunitiesOur BusinessBrisbane City Council is one of the largest local governments in the Asia-Pacific...

  • Contact Centre Specialist

    3 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $55,000 - $70,000

    Seeking a skilled professional to excel in a Contact Centre role.About the PositionInteract with customers using a consultative approach, fostering strong relationships to deliver exceptional service outcomes.Provide prompt resolutions to queries, problems, or complaints by treating each contact professionally and consultatively.Collaborate with the team to...

  • Contact Centre Consultant

    4 days ago

    Brisbane, Queensland, Australia Davidson Group Services Full time

    Are you ready to develop your career in a role that gives you fantastic work-life balance, flexibility and autonomy? Would you love to be trusted as you achieve goals in a busy role - all whilst working from a fantastic office?This is a rare opportunity for a Customer Service Consultant to join one of Australia's leading care providers, with an evolving work...