Senior Pool Operations Manager

4 weeks ago

City of Glen Eira, Australia Glen Eira City Council Full time

About the Opportunity

We are seeking a highly motivated and experienced Senior Pool Operations Manager to join our team at Glen Eira Leisure, part of Glen Eira City Council. As a key member of our leadership team, you will play a critical role in ensuring the delivery of exceptional customer service and operational excellence across our three aquatic facilities.

This is an excellent opportunity for a skilled professional looking to develop their career in the leisure industry. Our organisation prides itself on providing leading edge services to all ages and members of the community, and we are committed to supporting the growth and development of our staff.

Key Responsibilities:

  • Assist the Lifeguard Team Leader in ensuring Service Improvement Plan scores are maintained for areas under direct supervision.
  • Perform other administrative tasks relating to Safety and Supervision as required.
  • Assist in managing and developing staff rosters ensuring coverage to keep all facilities open safely.
  • Assist with shift authorisation and timesheet approvals.
  • Support in the training, and development of the Lifeguard team.
  • Respond to customer feedback in a timely manner and ensure the Lifeguard team is following the feedback processes.
  • Ensure staff are trained and updated on the use and manual handling of chemicals and dangerous goods and other OH&S procedures.
  • Assist with hazard and risk assessments and the maintenance of a register to ensure we proactively identify and manage potential issues before they arise.
  • Complete direct service roles.
  • Support the Lifeguard Team Leader in the maintenance of accurate, up-to-date records for: o OH&S risk assessments.
  • o Water Quality
  • o Accidents and incidents
  • o Hazchem register.
  • o Dangerous goods manifest.

About Us

Glen Eira Leisure (GEL) is a part of Glen Eira City Council (GECC). GEL owns and operates three industry leading aquatic and recreation facilities, including the Glen Eira Sports and Aquatic Centre, Carnegie Swim Centre, and Caulfield Recreation Centre. With over 1.7 million attendances annually, these popular facilities are widely used by the local and regional community.

What We Offer

  • A competitive salary package of $80,000 - $90,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.
  • The chance to make a real difference in the lives of our customers and the wider community.

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