Sales and Service Expert

2 days ago

Melbourne, Victoria, Australia H&M Group Full time

We are more than just a clothing brand, we are on a mission to transform the future of fashion.

As a Sales and Service Expert at COS, you will have the opportunity to work in a dynamic and inclusive environment where creativity and innovation thrive.

With over 40 countries worldwide, our collection offers elevated essentials, iconic pieces, and innovative design. Our design ethos has always put lasting style, quality, and sustainability first, with 92% of materials in our collection being sustainably sourced.

About the Role

This part-time role is based in Armadale and requires working shifts at weekends and evenings. As a Sales and Service Expert, you will be responsible for providing high-level customer service, selling products at the cash desk, fitting rooms, and on the shop floor, processing deliveries, and merchandising the latest garments.

Key Responsibilities

  • Provide exceptional customer service by starting conversations, offering product recommendations, and ensuring a seamless shopping experience.
  • Sell products at the cash desk, fitting rooms, and on the shop floor, meeting or exceeding sales targets.
  • Process deliveries, restock shelves, and maintain a visually appealing store display.
  • Collaborate with colleagues to achieve sales goals and provide support during peak periods.

What We Offer

As a Sales and Service Expert at COS, you will enjoy a range of benefits, including:

  • A competitive salary of approximately $25-$30 per hour, depending on location and experience.
  • A clothing allowance to help you stay stylish and up-to-date.
  • A 25% staff discount on all purchases.

Requirements

To succeed in this role, you should possess:

  • Customer-focused mindset with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, meeting deadlines and targets.
  • Knowledge of textile materials and fashion trends.
  • Adaptability, flexibility, and a willingness to learn and take on new challenges.

Contact Information

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