Patient Experience Specialist
3 days ago
At the heart of exceptional patient care lies a meticulous blend of organisational efficiency and customer-centric dedication. As our Client Care Coordinator, you will play a pivotal role in ensuring every individual who interacts with us receives the highest level of attention and care.
About You- You possess a unique combination of exceptional customer service skills and passion for optimising workflows.
- You thrive in fast-paced environments and have experience in similar health/medical practices where teamwork and adaptability are essential.
- You have a knack for prioritising tasks, processing information efficiently, and maintaining accuracy in even the most complex situations.
Key Responsibilities:
- Deliver exceptional customer experiences to clients and clinicians by providing proactive support and guidance.
- Assist the Office Manager in streamlining accounts, quality control, and compliance processes to ensure seamless day-to-day operations.
- Coordinate appointment bookings, invoices, and rebates with meticulous attention to detail to maintain high levels of accuracy and efficiency.
Why Join Us:
- Be part of a dynamic team dedicated to making a positive impact in the community through exceptional patient care and service.
- Enjoy a collaborative and cohesive work environment where growth and development opportunities are available.
- Contribute to the Centre's mission of delivering exceptional patient care and service in a supportive and inclusive team setting.
As a Client Care Coordinator, you will be an integral part of our team, working closely with colleagues to deliver exceptional patient care and service. If you are passionate about customer service, organisational efficiency, and teamwork, we encourage you to apply for this exciting opportunity.
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