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Patient Experience Specialist
3 weeks ago
About the Role
This is a fantastic opportunity to deliver exceptional person-centered customer service to patients, their families and the public in our dynamic healthcare environment.
- Key aspects of this role include Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis vaccination requirements.
- Additionally, you will be required to undergo a probation period and pre-employment checks.
Working within our supportive workplace culture and regional advantage, you will enjoy flexible work arrangements and a family-friendly environment.
The Townsville Hospital and Health Service offers a diverse range of career opportunities with access to cutting-edge medical practices, advanced research and specialized clinical expertise.
In return for your dedication, we offer a comprehensive benefits package that includes:
- Career Growth and Development
- Work/Life Balance and Lifestyle Benefits
Join us as a valued member of our team and take advantage of these exciting opportunities for personal and professional growth.
Key Responsibilities
Deliver high-quality patient care and services through exceptional communication and interpersonal skills.
Provide ongoing support to patients and their families in a respectful and empathetic manner.
Collaborate effectively with multidisciplinary teams to achieve optimal health outcomes.
Maintain accurate records and reports in accordance with established policies and procedures.
Ensure compliance with infection control measures and adhere to hospital protocols at all times.
Participate in continuous professional development to enhance knowledge and skills in patient care.
