Patient Experience Enhancement Professional

4 days ago

Brisbane, Queensland, Australia beBeeSpecialist Full time $54,621 - $66,282

Transform Patient Comfort and Quality of Life with Expert Medical Services

Job Opportunity
  • We are seeking a full-time hybrid professional, requiring work in our office location on Tuesdays, Wednesdays, and Thursdays, and remote work on other days.
  • The position includes a comprehensive compensation package: Competitive Salary, Career Advancement Opportunities, Medical, Dental & Vision Insurance, HSA Account w/Company Contribution, Pet Insurance, Company-provided Life and AD&D insurance, Short-Term and Long-Term Disability, Tuition Reimbursement Program, Employee Assistance Program (EAP), Employee Referral Bonus Program, Diversity, Equity, and Inclusion Program, Social Recognition Program, Employee Engagement Opportunities, CALM App, 401k (with a matching program) / Roth IRA, Company Discounts, Payactiv/On-Demand Pay, Paid Vacation, Sick Leave, YOU (Mental Health) Days, and Holidays.
  • As a Sleep Intake Specialist, you will process new PAP Equipment and Supply orders, obtain essential documentation, verify insurance, disclose patient financial responsibility, and schedule setup appointments.
  • Collaborate with healthcare providers, patients, and insurance companies to ensure timely and accurate processing of PAP orders.
  • Communicate with patients regarding order status, delivery schedules, and necessary documentation or information required.

Key Responsibilities:

  1. Process new PAP equipment and supply orders
  2. Obtain essential documentation
  3. Verify insurance
  4. Disclose patient financial responsibility
  5. Schedule setup appointments
  6. Collaborate with healthcare providers, patients, and insurance companies
  7. Communicate with patients

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