Patient Experience Specialist
21 hours ago
Role Overview:
This pivotal position contributes to clinic performance and enhances customer experience. We are seeking a compassionate, process-oriented individual with outstanding organisational and customer service skills.
- You will collaborate with clinicians and hearing technicians to provide quality hearing health care outcomes for all clients.
- You will learn about our products, services, competitive advantages, and government funding programs. With this knowledge, you will expertly apply tailored client-specific sales strategies ensuring they receive the best possible solutions.
Key Responsibilities:
In this role, you'll have the opportunity to make a real difference in people's lives by providing exceptional customer service and supporting their hearing journey.
We're looking for someone who is passionate about helping others, has excellent communication skills, and can work in a fast-paced environment.
What We Offer:
A permanent full-time/part-time role in a global organisation, offering a supportive hearing care team, professional development through clear career paths and training, as well as benefits including performance incentives, employee assistance program, birthday and Christmas gifts, rewards program, and online wellbeing centre.
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