Plan Manager
1 month ago
About the Role:
This role is all about caring, educating and providing guidance to participants with their NDIS plans. As the Plan Manager, you will be a partner and advocate for your participants and their support network. You will help your dedicated list of participants by taking on the administration of their NDIS accounts, providing expert advice to help maximise their plans and navigate the ever-changing regulations of the NDIS. This role is perfect for someone who enjoys working in a collaborative environment and has excellent communication skills.
Key Responsibilities:
- Building relationships through open and interactive communication to ensure a smooth experience for participants
- Providing expert advice to assist with participants' individual plans and ensure they are getting the most out of their funding
- Liaising directly with providers to ensure invoices are paid on time
- Being an advocate for participants when communicating with the NDIA
- Providing monthly statements and proactive updates to participants
- Working collaboratively with your pod in a team environment
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