Data Center Technical Operations Specialist
2 days ago
We are seeking a highly skilled Data Center Technical Operations Specialist to join our team at Amazon. As a key member of our AWS Infrastructure Services team, you will be responsible for the design, planning, delivery, and operation of all AWS global infrastructure.
Key Responsibilities- Assist in the on-site management of contractors, sub-contractors, and vendors to ensure all work performed is in accordance with established practices, procedures, and local legislation.
- Maintain performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility infrastructure operations and maintenance.
- Generate Change Management requests and Incident Management tickets for DCEO as directed.
- Learn and contribute to documentation relevant to business and facility operations.
- Assist with the installation of racks and the provision of power/cooling within its constraints.
- Be involved with the routine maintenance and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Assist and learn about the design, implementation, commissioning, and build-out of new facilities.
- Assist with the management of facility assets and the provision of infrastructure and inventory asset management as directed.
- May participate in Construction and Operational Meetings as required.
- Assist with Work Order compliance and review of contractual SLAs.
- Interface with Infra Ops teams for day-to-day operational requirements.
- Assist in the resolution of any infrastructure engineering or services issue.
- Delivery of exceptional customer service and satisfaction.
- Meet daily hours of operations, shift, and on-call requirements for response during shift rotations.
We value diversity and inclusion at Amazon. We believe that our employees' diverse experiences and perspectives are essential to our success. If you're a talented individual who is passionate about cloud infrastructure operations, we encourage you to apply.
At Amazon, we're committed to creating a workplace that is inclusive and respectful of all employees. We believe that our employees' diverse experiences and perspectives are essential to our success.
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