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Data Center Technical Operations Engineer, AWS Infrastructure Operations Specialist
2 months ago
We are seeking a highly skilled Data Center Technical Operations Engineer to join our AWS Infrastructure Operations team. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centers, providing technical expertise, and collaborating with cross-functional teams to drive business outcomes.
Key Responsibilities- Participate in a 24/7 rotating shift pattern to ensure continuous data center operations
- Undertake and support management of routine maintenance and emergency services for critical systems, including switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation
- Establish performance benchmarks, conduct analyses, and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance
- Manage the facility's assets and generate change management requests and incident management tickets for all facility-related events (mechanical, electrical, plumbing)
- Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency
- Drive and implement projects to increase current facility capacity, efficiency, sustainability, and reliability, as well as assist in the design, implementation, commissioning, and build-out of new data center facilities
- 4+ years of relevant work experience in facilities management, maintaining a data center or other critical space facility
- Experience communicating technical concepts to resolve issues efficiently in a high-pressure environment
- Experience with, awareness of, and adherence to physical security protocol
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or other relevant discipline, OR technical (military/trade school/TAFE) degree
- Strong understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs, and CRAC units
- Mission-critical facility management experience for a large enterprise or large co-location provider
- Experience managing vendors/contractors performing construction, maintenance, and upgrading works in large-scale critical environments
