Workplace Injury Rehabilitation Specialist

1 week ago

Sydney, New South Wales, Australia beBeeEmpathetic Full time $60,000 - $100,000
Job Description

The Case Manager plays a crucial role in supporting workers who have experienced workplace injuries, guiding them on their journey back to health and facilitating their safe return to work.

Our team provides an inclusive workplace where everyone feels like they belong, promoting a culture of lifelong learning and development.

  • Building effective working relationships with workers, rehab providers, government agencies, legal providers, and medical professionals is key to success.
  • Assessing and managing injury needs, handling correspondence regarding workers compensation benefits, treatment, rehabilitation, and interpreting medical reports is essential for this role.
  • Providing timely and effective responses to customer needs and ensuring accurate processing of claims requires a high level of professionalism.
Required Skills and Qualifications

To be successful in this role, the ideal candidate will possess the following skills:

  • A empathetic style and customer-focused approach are necessary for building trust with our clients.
  • The ability to handle difficult situations professionally while resolving complex issues is critical.
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Lifelong learning opportunities to help you grow professionally.
  • A supportive and inclusive work environment that promotes work-life balance.
Others

This role offers a unique opportunity to make a real difference in the lives of others. If you are passionate about helping others and have excellent communication skills, we encourage you to apply.

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