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Operations Team Lead
1 month ago
The Role
As a key member of our Operations team, the Operations Supervisor will be responsible for leading the team and ensuring the smooth operation of our e-scooter fleet. The ideal candidate will have experience in team leadership and be able to motivate and manage a team to achieve results.
Key Responsibilities:
- Manage the deployment and retrieval of e-scooters from designated parking stations.
- Ensure timely pick up of assigned e-scooters from scooter consolidation areas.
- Perform quality control and basic maintenance on the e-scooters.
- Train new Operations staff members and conduct refresher training.
- Ensure the Operations team adheres to the Operations Standard Operating Procedures.
Requirements:
- A valid Open Class Driver Licence.
- Flexible work schedule with the ability to work weekends.
- Ability to lift, carry and maneuver 26-28 kg.
- Any mobility/logistics/transportation experience is advantageous.
- A hands-on approach to leadership.
- Self-starter who radiates positivity and possesses a 'can-do' attitude.
- Demonstrated ability to deliver results in a complex operational environment.
- Strong communication and organisational skills.
- Passionate about delivering a seamless customer experience.
Our Values:
- Make It Happen - We strive to deliver results with the highest impact and are committed to following through.
- Be Proactive - We seize the initiative and are always looking for continual improvement.
- Trust Facts Over Opinion - Our decisions are evidence-based.
- Stay Curious - We ask questions, challenge assumptions, learn from mistakes and are ready to leave behind what we thought we knew.
- Do More With Less - We understand that both time and resources are finite.
