Operations Team Lead
4 weeks ago
The Role
As an Operations Supervisor at Neuron Mobility, you will be responsible for leading our Operations team and ensuring the smooth deployment of our e-scooters. You will be the shift leader, overseeing the Ground Patrollers and Drivers, and ensuring the timely retrieval and return of scooters to designated parking stations.
Key Responsibilities:
- Manage the deployment of e-scooters to designated stations to support consumer demand.
- Ensure the Operations team performs quality control and basic maintenance on the e-scooters.
- Train new Operations staff members and conduct refresher training.
- Ensure the Operations team adheres to the Operations Standard Operating Procedures.
Requirements:
- A valid Open Class Driver Licence.
- Flexible work schedule with the ability to work weekends.
- Ability to lift, carry and maneuver 26-28 kg.
- Any mobility/logistics/transportation experience is advantageous.
- A hands-on approach to leadership.
- Self-starter with a positive attitude.
- Demonstrated ability to deliver results in a complex operational environment.
- Strong communication and organisational skills.
Our Values:
- Make It Happen - We strive to deliver results with the highest impact and are committed to following through.
- Be Proactive - We seize the initiative and are always looking for continual improvement.
- Trust Facts Over Opinion - Our decisions are evidence-based.
- Stay Curious - We ask questions, challenge assumptions, and learn from mistakes.
- Do More With Less - We understand that both time and resources are finite.
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