Operations Team Lead

1 day ago


Perth, Western Australia Neuron Mobility Full time

The Role

As an Operations Supervisor at Neuron Mobility, you will be responsible for leading our Operations team and ensuring the smooth deployment of our e-scooters. You will be the shift leader, overseeing the Ground Patrollers and Drivers, and ensuring the timely retrieval and return of scooters to designated parking stations.

Key Responsibilities:

  • Manage the deployment of e-scooters to designated stations to support consumer demand.
  • Ensure the Operations team performs quality control and basic maintenance on the e-scooters.
  • Train new Operations staff members and conduct refresher training.
  • Ensure the Operations team adheres to the Operations Standard Operating Procedures.

Requirements:

  • A valid Open Class Driver Licence.
  • Flexible work schedule with the ability to work weekends.
  • Ability to lift, carry and maneuver 26-28 kg.
  • Any mobility/logistics/transportation experience is advantageous.
  • A hands-on approach to leadership.
  • Self-starter with a positive attitude.
  • Demonstrated ability to deliver results in a complex operational environment.
  • Strong communication and organisational skills.

Our Values:

  • Make It Happen - We strive to deliver results with the highest impact and are committed to following through.
  • Be Proactive - We seize the initiative and are always looking for continual improvement.
  • Trust Facts Over Opinion - Our decisions are evidence-based.
  • Stay Curious - We ask questions, challenge assumptions, and learn from mistakes.
  • Do More With Less - We understand that both time and resources are finite.


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