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Strategic Customer Partnership
3 weeks ago
We are seeking a skilled professional to join our team as a Strategic Customer Partner. This role will involve building strong relationships with key customers, understanding their business needs and operational challenges, and providing tailored solutions to drive success.
Key Responsibilities:- Serve as the primary point of contact for a select group of strategic customers
- Develop deep understanding of customer businesses, industries, and service requirements
- Collaborate with cross-functional teams to identify improvement opportunities and implement data-driven solutions
- Maintain high levels of customer satisfaction through proactive issue resolution and communication
- Proven experience in customer-facing roles, preferably in logistics or transportation
- Strong analytical and problem-solving skills, with ability to interpret data and develop insights
- Excellent communication and interpersonal skills, with ability to build strong relationships with customers and internal stakeholders
- Proficient in Microsoft Office products, particularly Excel, and experience with CRM systems
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Flexible work arrangements, including remote work options
- Inclusive and diverse work environment
We are a leading provider of transport and logistics services, dedicated to delivering exceptional customer experiences and driving business success.
Why Join Our Team?We offer a dynamic and supportive work environment, with opportunities for personal and professional growth. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.