Department Team Lead

2 weeks ago


Melbourne, Victoria, Australia ZARA Full time
About the Role

We are seeking a skilled Department Team Lead to join our ZARA team in Fashion Leadership. As a key member of our retail team, you will play a pivotal role in driving sales growth, managing budgets, and delivering exceptional customer experiences.

Key Responsibilities
  • Team Management: Lead and motivate a high-performing team, ensuring they meet company standards and guidelines.
  • Budget Management: Take ownership of departmental budgets and targets, analyzing efficiency to achieve business objectives.
  • Customer Experience: Deliver an outstanding customer experience by leading by example and providing training to your team.
  • Sales Performance: Drive sales growth and achieve Key Performance Indicators (KPIs) for your department.
  • Roster Planning: Plan and manage team rosters aligned with budget and business needs.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team, driving sales growth and delivering excellent customer experiences.
  • Commercial Acumen: Strong understanding of commercial principles, including budget management and analysis.
  • Customer Focus: Passionate about delivering exceptional customer experiences, with a focus on building strong relationships.
  • Tech Savvy: Proficient in using technology to drive sales growth, manage teams, and analyze data.
What We Offer
  • Competitive Salary: £45,000 - £55,000 per annum, depending on experience.
  • Benefits Package: 25% employee discount, anniversary rewards, paid birthday leave, and more.


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