Customer Service Department Lead

4 weeks ago


Melbourne, Victoria, Australia Woods & Co Recruitment Full time
Customer Service Department Supervisor Opportunity

Woods & Co Recruitment is proud to present a challenging and rewarding role for a Customer Service Department Supervisor with one of Australia's leading independent supermarkets.

This full-time position offers a dynamic work environment and an array of benefits, including career progression opportunities.

About the Role:

  • Lead daily department operations to ensure a smooth workflow and exceptional customer satisfaction.
  • Manage and support team members, including scheduling and performance reviews.
  • Maintain high standards of food quality and safety.
  • Collaborate with department managers to ensure product availability.
  • Uphold a safe, hygienic, and well-organized work environment.

Requirements:

  • Experience in a supervisory role in retail/supermarket environments.
  • Food Handlers Certificate and RSA.
  • Exceptional problem-solving skills, strong time management, and budgeting abilities.
  • Proficiency with computers and readiness to learn new software systems.
  • Strong communication skills with a friendly and professional approach.
  • Knowledge of compliance, food safety standards, and quality control.

Benefits:

  • $54,000 - $58,000 + Super + OT & penalty rates.
  • Free gym membership at a local facility.
  • Free food and coffee all day, every day.
  • 20% off all shopping.
  • Free parking and access to sporting tickets.
  • Access to the Employee Assistance Program.

This is an excellent opportunity for a motivated and customer-focused individual to join a close-knit, supportive team and contribute to delivering top-quality service and products.



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