Department Lead

3 weeks ago


Melbourne, Victoria, Australia Spotlight Group Full time

Job Description: Department Manager - Spotlight

About the Role:

As a Department Manager at Spotlight, you will be responsible for leading a team of sales assistants and providing exceptional customer service to our customers. You will be responsible for achieving sales growth and meeting regular KPI targets for your department.

Key Responsibilities:

  • Support the Store Manager to effectively manage daily operations throughout the business
  • Build your department team to deliver exceptional customer service, modelling our inverted triangle structure
  • Lead by example and communicate management expectations
  • High volume stock management
  • MERchandising inline with business expectations
  • Launch catalogue campaigns with effective ticketing and set ups throughout your department
  • Assist in recruitment and training and development functions throughout your team
  • High volume stocktakes and Stock integrity initiatives to increase the profit of your department

Requirements:

  • Retail Management experience- essential
  • High volume stock volume management
  • A passionate attitude that inspires team to exceed goals
  • Experience in team development and performance plans
  • A resilient problem solver who is driven to success by innovation and time management
  • Strong verbal and written communication skills
  • Strong computer skills
  • First Aid certified, or willing to be trained at our expense

About Us:

At Spotlight, we are a family-owned business with over 300 stores across Australasia. We are committed to providing our customers with an exceptional shopping experience, and our team members with a supportive and enjoyable work environment.


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