Department Lead
3 weeks ago
Job Description: Department Manager - Spotlight
About the Role:
As a Department Manager at Spotlight, you will be responsible for leading a team of sales assistants and providing exceptional customer service to our customers. You will be responsible for achieving sales growth and meeting regular KPI targets for your department.
Key Responsibilities:
- Support the Store Manager to effectively manage daily operations throughout the business
- Build your department team to deliver exceptional customer service, modelling our inverted triangle structure
- Lead by example and communicate management expectations
- High volume stock management
- MERchandising inline with business expectations
- Launch catalogue campaigns with effective ticketing and set ups throughout your department
- Assist in recruitment and training and development functions throughout your team
- High volume stocktakes and Stock integrity initiatives to increase the profit of your department
Requirements:
- Retail Management experience- essential
- High volume stock volume management
- A passionate attitude that inspires team to exceed goals
- Experience in team development and performance plans
- A resilient problem solver who is driven to success by innovation and time management
- Strong verbal and written communication skills
- Strong computer skills
- First Aid certified, or willing to be trained at our expense
About Us:
At Spotlight, we are a family-owned business with over 300 stores across Australasia. We are committed to providing our customers with an exceptional shopping experience, and our team members with a supportive and enjoyable work environment.
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