Expert Customer Lifecycle Manager

4 days ago


Melbourne, Victoria, Australia beBeeCustomerLifecycle Full time $90,000 - $120,000
Customer Lifecycle Expert

We are seeking a seasoned Customer Lifecycle Expert to join our team and make a lasting impact on customer communications, conversion rates, and engagement levels.

This is an exciting opportunity to shape the future of our digital currency industry. With over 650,000 users, we aim to be Australia's most trusted cryptocurrency trading platform.

  1. As a key member of our team, you will analyse customer behaviours throughout their journey, extracting actionable data to personalise campaigns and ensure every touchpoint delivers value.
  2. You will partner with design and marketing teams to align messaging and content in targeted campaigns with our overall marketing strategy and brand guidelines.
  3. Your expertise will be crucial in building customer lifecycle automations to enhance customer engagement and retention, and analysing their effectiveness to maintain value.
  4. You will conduct A/B testing to continually optimise and improve the effectiveness of our campaigns.

To succeed, you will possess proven experience in direct marketing or CRM, within a fast-paced and agile environment.

We offer a dynamic and inclusive workspace where everyone feels valued, respected, and empowered to do their best work.

We have a diverse range of perks and benefits including unlimited fee-free trading, career growth opportunities, social activities, and more.

We are committed to cultivating an inclusive workplace where everyone feels valued, respected, and empowered to do their best work.



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