Reservations Coordinator
2 weeks ago
Job Title: Reservations Clerk
About the Role:
We are seeking a dedicated professional to join our Reservations Team at the Quicksilver Group. As a Reservations Clerk, you will play a crucial role in providing exceptional customer service to our guests.
Key Responsibilities:
- Take and confirm passengers' bookings
- Issue tickets and answer questions about itineraries, products, rates, and tours
- Communicate and sell our products in a friendly and professional manner
Requirements:
- Natural ability and passion for delivering exceptional customer service
- Fantastic communication skills, particularly with spoken, phone, and written word
- Enthusiastic team player
- Ability to consistently portray professionalism with personal presentation and behaviors
- Availability for shift work between 6.30am to 8pm, including a 7-day rotational roster
Prerequisites:
- Previous experience within the tourism industry
- Computerized reservations, ticketing, and manifesting skills
- Cash handling skills are highly desired
About Us:
The Quicksilver Group operates a wide range of ecotourism-based cruises to the Great Barrier Reef, including Great Adventures Reef and Green Island Cruises. We are a reputable company with a strong commitment to providing exceptional customer service.
How to Apply:
Visit our website at https://qsg.re/epeq to apply for this position.
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