Customer Service Ambassador

1 month ago

Cairns City, Queensland, Australia UniLodge Full time

{"h1": "Customer Service Coordinator Opportunity at UniLodge", "p": "At UniLodge, we're seeking a passionate and customer-focused professional to join our team as a Customer Service Coordinator on a casual basis. As a key member of our team, you'll be responsible for delivering exceptional resident experiences, providing support and guidance, and contributing to a safe and healthy living environment for our student residents.", "ul": [{"li": "Create a welcoming environment and deliver a positive resident experience"}, {"li": "Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing"}, {"li": "Monitor and report concerns and/or issues relating to resident safety and wellbeing, and escalate as needed"}, {"li": "Coordinate and execute administrative duties, including incoming and outgoing mail, filing, etc."}], "h2": "Key Responsibilities", "p": "As a Customer Service Coordinator, you'll have the opportunity to work in a dynamic and supportive team environment, where you'll be encouraged to learn and grow. Some of your key responsibilities will include:", "ul": [{"li": "Providing exceptional customer service and support to residents"}, {"li": "Assisting with administrative tasks, such as mail and filing"}, {"li": "Monitoring and reporting concerns and/or issues related to resident safety and wellbeing"}], "h2": "What We Offer", "p": "At UniLodge, we're committed to providing a safe, secure, and healthy living environment for our residents. As a Customer Service Coordinator, you'll have access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing.", "p": "We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering excellent customer service and have a "we care" attitude, we'd love to hear from you.", "h2": "How to Apply", "p": "To apply for this opportunity, please submit your cover letter and resume. We're committed to responding to every applicant and look forward to hearing from you.", "p": "UniLodge reserves the right to withdraw this advertisement at any time.", "p": "We're a 2024 Circle Back Initiative Employer.", "p": "Apply For Job"}

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