Customer Journey Specialist

7 days ago


Sydney, New South Wales, Australia beBeeMarketing Full time $95,616 - $156,264
Lifecycle Marketing Manager

We're seeking a lifecycle marketer who's commercially savvy, confident in data analysis, and thrives in cross-functional environments.

  • 3+ years of experience in lifecycle, customer, or data-driven marketing roles - preferably in SaaS, subscription, or platform-based businesses.
  • Strong familiarity with marketing automation tools like Braze, Salesforce Marketing Cloud, Amplitude, or Adobe Marketing Cloud.
  • Experience working in or with cross-functional teams across Product, Design, and Engineering.

This role involves leading strategy development, creating and optimising customer journeys, unlocking data-driven insights, executing personalised experiences, and championing continuous improvement.

You'll work in our award-winning culture, doing meaningful work for a market-leading brand, with excellent benefits and career growth opportunities.

We're committed to fostering a workplace that supports Diversity, Equality, and Belonging, and we've been endorsed by WORK180 for supporting women's careers.



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