Support Officer – Vessel Operations Specialist

5 days ago


Melbourne, Victoria, Australia Chandler Macleod Full time

Job Summary

Chandler Macleod is seeking a highly skilled Support Officer – Vessel Operations to join our team. As a key member of our operations team, you will be responsible for providing critical support in the triaging of incident reports, maintaining accurate and complete incident database records, and assisting in the analysis and reporting of maritime incident data.

Key Responsibilities

  • Provide support for the triaging of all incident reports received by the Agency, ensuring compliance with legislative and other requirements.
  • Create and maintain incident database records, ensuring accuracy and completeness.
  • Code incidents using the Occurrence Framework to reflect what happened in the incident, providing valuable insights into safety trends and issues.
  • Extract and assist with the analysis of Agency's maritime incident data in combination with inspection and investigation data from various systems.
  • Monitor, assist, and oversee responses to incidents and associated communications, ensuring that incident records are up-to-date and accurate.
  • Provide timely briefs and information to Operations management, ensuring seamless communication and collaboration.
  • Prepare regular and ad hoc internal and external incident data reports as required, providing valuable insights and recommendations for improvement.
  • Assist with the development, review, and update of internal and external guidance material relevant to Vessel Operations, ensuring that our team has the necessary resources and support to excel in their roles.

Requirements

  • Attention to detail and ability to maintain accurate and complete records.
  • Demonstrated competency using Microsoft Office suite of applications, particularly Excel.
  • General understanding of records management systems and ability to navigate complex data sets.

What We Offer

At Chandler Macleod, we are committed to fostering a diverse and inclusive workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community. We offer a supportive and collaborative work environment, opportunities for professional growth and development, and a competitive salary and benefits package.



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