Customer Support Specialist

6 days ago


Joondalup, Australia Chorus Full time
About Chorus

We are a WA-based organisation with close to 1000 team members and volunteers who support seniors, people on the mental health recovery journey, and those living with a disability.

Our Purpose

We enable people to live the life they choose at home and in the community.

Job Description

This role is based in Joondalup and surrounding areas. You will work alongside customers with varying support needs to provide tailored person-centered services and activities of their choice.

Requirements
  • Certificate III Individual Support - Aged Care or Disability, or other relevant qualification and/or relevant experience
  • Experience working with seniors, people on the mental health recovery journey, and those living with disability
  • Great communication skills which you will use to interact with a diverse range of customers, their families, carers, community agencies, and other professionals
  • Enthusiastic and engaging with customers
  • Understanding of professional boundaries and privacy and confidentiality issues
  • Willing and able to provide domestic assistance services
  • Ability to work independently, as well as part of a team
  • Good written communication, computer & mobile device skills
  • A proactive approach to the safety and well-being of yourself and your customers
  • Current Australian Drivers Licence with no restrictions
  • Reliable and roadworthy motor vehicle to travel to customers homes and assist them to access the community
  • Comprehensive motor vehicle insurance and registration
  • NDIS Worker Screening Check (or willingness to apply for one prior to commencing employment)
  • Current First Aid Certificate with 12 months or less currency (or willing to apply)
About the Role

This is a Support Worker Multi Skilled position that will support seniors and NDIS customers to remain in their homes.

Salary Package

$32.20 per hour plus attractive salary packaging options (up to $15,900 per year tax-free) and an additional $2,650 for Meals and Entertainment.

Benefits

Part-time permanent position; Great work-life balance



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