Customer Support Specialist
6 days ago
We are a WA-based organisation with close to 1000 team members and volunteers who support seniors, people on the mental health recovery journey, and those living with a disability.
Our PurposeWe enable people to live the life they choose at home and in the community.
Job DescriptionThis role is based in Joondalup and surrounding areas. You will work alongside customers with varying support needs to provide tailored person-centered services and activities of their choice.
Requirements- Certificate III Individual Support - Aged Care or Disability, or other relevant qualification and/or relevant experience
- Experience working with seniors, people on the mental health recovery journey, and those living with disability
- Great communication skills which you will use to interact with a diverse range of customers, their families, carers, community agencies, and other professionals
- Enthusiastic and engaging with customers
- Understanding of professional boundaries and privacy and confidentiality issues
- Willing and able to provide domestic assistance services
- Ability to work independently, as well as part of a team
- Good written communication, computer & mobile device skills
- A proactive approach to the safety and well-being of yourself and your customers
- Current Australian Drivers Licence with no restrictions
- Reliable and roadworthy motor vehicle to travel to customers homes and assist them to access the community
- Comprehensive motor vehicle insurance and registration
- NDIS Worker Screening Check (or willingness to apply for one prior to commencing employment)
- Current First Aid Certificate with 12 months or less currency (or willing to apply)
This is a Support Worker Multi Skilled position that will support seniors and NDIS customers to remain in their homes.
Salary Package$32.20 per hour plus attractive salary packaging options (up to $15,900 per year tax-free) and an additional $2,650 for Meals and Entertainment.
BenefitsPart-time permanent position; Great work-life balance
-
Technical Support Specialist
1 week ago
Joondalup, Australia Edith Cowan University Full timeJob Summary">We are seeking a highly motivated and customer-focused Technical Support Specialist to join our Digital Support Team.About the RoleThis is an ongoing, full-time position that involves providing technical support to students and staff of Edith Cowan University via various channels.Key ResponsibilitiesTo deliver high-quality customer service by...
-
Customer Banking Specialist Relief
3 months ago
Joondalup, Australia Commonwealth Bank of Australia Full timeCustomer Banking Specialist Relief - Joondalup We are seeking a Permanent Part time Customer Banking Specialist Relief to join our Joondalup team. In this role you will be required to work across and support a cluster of branches. Travel will be required. **Part time 31.25 hours per week**: Monday to Friday: 9.15am - 4.15pm **Do work that matters** As...
-
Customer Service Specialist
2 weeks ago
Joondalup, Australia Officeworks Full timeAbout usWe make bigger things happen at Officeworks. Our customers, team, and community are at the heart of everything we do. We believe our people are our greatest strength, and we strive to deliver a wide range of products and services at unbeatable prices.Our fast-paced environment is perfect for those who are innovative, inspiring, and passionate about...
-
Customer Experience Specialist
4 days ago
Joondalup, Australia JB Hi-Fi Full timeAbout the RoleAs a Customer Experience Specialist, you will play a key role in creating a high-performance culture that enables great customer experiences across our stores.Your responsibilities will include:Providing exceptional customer service standards, including pre, during, and post-sale interactionsContributing to the JB Hi-Fi brand and store...
-
Customer Solutions Specialist
1 month ago
Joondalup, Australia Probe CX Full timeAt Probe CX, we're passionate about delivering exceptional customer experiences. As a Customer Solutions Specialist, you'll play a crucial role in providing assistance to our clients, ensuring their needs are met with efficiency and professionalism.About the RoleYou'll be responsible for handling inbound and outbound contacts, arranging payment plans,...
-
Customer Relationship Development Specialist
2 weeks ago
Joondalup, Australia RAC of WA Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Relationship Development Specialist to join our dynamic team at RAC of WA.As a key member of our Sales Team, you will play a crucial role in fostering strong relationships with existing customers and identifying new business opportunities.
-
Trade Counter Support Specialist
2 weeks ago
Joondalup, Australia Reece Group Full timeAbout the RoleAs a Trade Counter Support Specialist, you will be part of the dynamic team in Joondalup, supporting plumbers and other tradespeople with their building and renovation projects. Your primary focus will be on delivering exceptional customer service in-store and warehouse, ensuring timely and safe delivery of goods.
-
Service Coordinator
6 months ago
Joondalup, Australia SPECIALIST DISABILITY HOUSING Full time**About Us** Specialist Disability Housing is a registered NDIS provider in Perth, Western Australia. We are committed to delivering quality and safe support services to people living with a disability, their families, and carers. Our aim is to help people with disability live comfortably and confidently in the community while turning their dreams into real...
-
Customer Experience Specialists
4 days ago
Joondalup, Australia JB Hi-Fi Full timeAbout the Role">As a Customer Experience Specialist with JB Hi-Fi, you will play a key role in delivering exceptional customer experiences across our stores during peak season. If you have a passion for home entertainment, music, movies, technology, appliances, and games, we encourage you to apply.">Your Key Responsibilities">We are looking for enthusiastic...
-
Customer Banking Specialist Relief
3 months ago
Joondalup, Australia Commonwealth Bank Full timeWe are seeking a Permanent Part time _Customer Banking Specialist Relief to join our Joondalup team. In this role you will be required to work across and support a cluster of branches. Travel will be required. **Part time 31.25 hours per week**: Monday to Friday: 9.15am - 4.15pm **Do work that matters** As the public face of CommBank, the Retail Banking...
-
Technical Support Specialist
2 days ago
Joondalup, Australia Edith Cowan University Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our Digital Support Team.About the RoleThis is an ongoing, full-time position that requires excellent technical skills and the ability to provide seamless customer service. The successful candidate will be responsible for delivering prompt and effective...
-
Home Support Specialist
2 days ago
Joondalup, Australia Chorus Full timeAbout ChorusWe are a Western Australian organisation with a team of over 1000 members and volunteers who provide support services to seniors, individuals on the mental health recovery journey, and those living with disabilities.Our purpose is to empower individuals to live their desired lives in their homes and communities. We have designed our structure to...
-
Plumbing Trade Assistant
2 days ago
Joondalup, Australia Reece Group Full timeJob Title: Plumbing Trade Assistant - Customer Service Specialist About Reece GroupWe are a leading supplier of plumbing and bathroom products, with over 9,000 people located in 800 branches globally. Our commitment to delivering quality products and expert service to the plumbing industry has remained unchanged for over 100 years.We support residential,...
-
Customer Solutions Specialist
5 months ago
Joondalup, Australia Probe CX Full timeAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...
-
Operations Support Specialist VIC
2 weeks ago
Joondalup, Australia JB Hi-Fi Full timeAbout the OpportunityWe are seeking an experienced Commercial Operations Specialist to join our team in VIC, Australia. This is a permanent full-time position that will see you play a critical role in providing operational support to our Administration and Sales teams.As the primary point of escalation for Accounts Payable, Sales Team, and Inventory Support...
-
Technical Support Specialist
3 hours ago
Joondalup, Australia Edith Cowan University Full timeOverviewEdith Cowan University's Digital and Campus Services is a dynamic team that provides integrated services to students and staff. We are seeking a highly skilled Technical Support Specialist to join our team.Nature of EmploymentThe successful candidate will work in a fast-paced environment, providing technical support to staff and students across the...
-
Customer Solutions Specialist
4 weeks ago
Joondalup, Australia Probe CX Full timeAt Probe CX, we're driven by a passion for delivering exceptional customer experiences. As a Customer Solutions Specialist, you'll be part of a team that's dedicated to making a positive impact on people's lives. Your expertise will be crucial in managing customer interactions, resolving issues, and providing solutions that meet their needs.About the...
-
Support Specialist
3 weeks ago
Joondalup, Australia Chorus Full timeAbout the RoleWe are currently looking for a Support Worker Multi Skilled to join our team at Chorus. The purpose of this role is to support seniors and NDIS customers to remain in their homes. This role is based in Joondalup and surrounding areas.Key Responsibilities:Provide tailored person-centered services and activities of customers' choiceWork alongside...
-
Customer Experience Expert
6 months ago
Joondalup, Australia O'Brien Glass Industries Limited Full timeOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Joondalup Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running! - ** Days**:Monday - Friday 9.00am - 1.00pm (Must be flexible on days and hours as they...
-
Customer Service and Sales Consultant
1 month ago
Joondalup, Australia Telstra Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Experience Specialist to join our team at Telstra. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through outstanding customer service and product knowledge.Key Responsibilities:Provide...